What are cookies?

Cookies are harmless text files that web servers can store on your computer's hard drive when you visit a website. They allow the server to recognise you when you revisit. Please note that the acceptance of cookies is not a requirement for visiting the Site.

There are two main types:

Transient (or per-session) cookies
Transient (or per-session) cookies

These only exist for the duration of your site visit and are deleted on exit. They recognise you as you move between pages, for example recording the items you add to an online shopping basket. These cookies also help maintain security.

Persistent (or permanent) cookies
Persistent (or permanent) cookies

These stay on your machine until they expire or are deleted. Many are built with automatic deletion dates to help ensure your hard drive doesn't get overloaded. These cookies often store and re-enter your login information, so you don't need to remember membership details.

We use both types of cookies.

Additionally, cookies can be first- or third-party cookies. First-party cookies are owned and created by the website you're viewing. Third-party cookies are owned and created by an independent company, usually a company providing a service to the owners of the website.

What we use cookies for

Internet cookies are common and do not harm your system - they just store or gather site information. They help you do things online, like remembering login details so you don't have to re-enter them when revisiting a site. Barclays also uses cookies for marketing and personal data optimization purposes. We use cookies to obtain information about your browsing actions and patterns so that we propose targeted products and offers.

We use cookies to:

  • Gather customer journey information on our public site only
  • Temporarily store input information in our calculators, tools, illustrations and demonstrations
  • Store details of your marketing, product preferences, and transactions with us to improve our targeting and enhance your journey through our sites and partner sites
  • Evaluate our sites' advertising and promotional effectiveness (we own the anonymous data collected and don't share it with anyone)
  • Evaluate our sites' advertising and promotional effectiveness (we own the anonymous data collected and don't share it with anyone)
  • Understand the customers’ regular browsing actions and patterns, and locations on desktops and mobile(we own the anonymous data collected and don't share it with anyone)

We will not sell or distribute cookie information without your prior consent. If you are concerned about your data, you have the right to require us to correct any inaccuracies in your data free of charge. At any stage you also have the right to ask us to stop using your personal data for direct marketing purposes.

Changing your cookies settings

To enable or disable cookies, follow the instructions provided by your browser (usually located within the 'Help', 'Tools' or 'Edit' facility). Alternatively, an external resource is available at All about cookies providing specific information about cookies and how to manage them.

Need more help?

Call

Tel: +254 (20) 3900000
Cell: +254 (722) 130120
Cell: +254 (732) 130120

Email

barclays.kenya@barclays.com

Ask an expert