Abridged Policy
The BAGL Citizenship Policy (hereafter referred to as the “Policy”) is intended to outline the key aspects governing Citizenship initiatives, investments, management, measurement and reporting. To support and strengthen BAGL’s Citizenship Governance Framework, this Policy sets out the mandatory minimum control requirements for the treatment and management of all Citizenship investments within Barclays Africa Group Limited (BAGL). All business units and employees are required to comply with this Policy.
In carrying out their responsibilities in relation to Citizenship initiatives and investments, employees must also be mindful of the Group’s Purpose and Values.
BAGL Citizenship Strategy
BAGL has adopted a Shared Growth approach that seeks to apply our substantial resources more deliberately to unlock societal solutions through innovative products, services and partnerships.
Shared Growth, as BAGL’s business-led strategy, endeavours to make a positive impact on society while delivering shareholder value. It is an evolution of our Citizenship agenda. It is not Corporate Social Responsibility or philanthropy – it focuses on making profits in a way that benefits the business and society. This shift from traditional Corporate Social Investment programmes is being driven by the realisation that, despite substantial investments, communities continue to be plagued by challenges that impede inclusive growth.
Shared Growth is driven through 3 strategic pillars, namely:

This pillar refers to upskilling, capacity building and providing educational financial assistance to the communities in which we conduct our business. While there is a strong focus on students, interventions are not limited to schools or youth but, more generally, seek to enhance the knowledge and capacity among constituencies such as the youth, entrepreneurs, government employees and governance bodies.

BAGL’s ED interventions enable a strong and diverse small business sector by nurturing aspirant entrepreneurs and helping existing small businesses to grow. In doing so, we catalyse self-and-direct employment while driving sustained growth in our own business.
We do this by providing customer-centric banking solutions that enable and improve the productivity of small businesses, as well as access to funding and credit to support the establishment and growth of small business.

BAGL is committed to improving financial inclusion on the continent, yet recognises there is no single solution to tackle both supply and demand side issues that are needed. BAGL aims to provide the necessary tools and services to enable better and sustainable financial inclusion.
Some work has already been done through traditional and non-traditional channels which provide access to the unbanked and underbanked segments, but there is a need to continue exploring and developing solutions that are scalable in meeting the needs of the underserved.
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